prikaz prve stranice dokumenta IT service management procesi i BMC Remedy
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undergraduate thesis
IT service management procesi i BMC Remedy
2021. urn:nbn:hr:246:021414
Mešić, Ivan
University of Applied Sciences Velika Gorica

Cite this document

Mešić, I. (2021). IT service management procesi i BMC Remedy (Undergraduate thesis). Velika Gorica: University of Applied Sciences Velika Gorica. Retrieved from https://urn.nsk.hr/urn:nbn:hr:246:021414

Mešić, Ivan. "IT service management procesi i BMC Remedy." Undergraduate thesis, University of Applied Sciences Velika Gorica, 2021. https://urn.nsk.hr/urn:nbn:hr:246:021414

Mešić, Ivan. "IT service management procesi i BMC Remedy." Undergraduate thesis, University of Applied Sciences Velika Gorica, 2021. https://urn.nsk.hr/urn:nbn:hr:246:021414

Mešić, I. (2021). 'IT service management procesi i BMC Remedy', Undergraduate thesis, University of Applied Sciences Velika Gorica, accessed 13 February 2025, https://urn.nsk.hr/urn:nbn:hr:246:021414

Mešić I. IT service management procesi i BMC Remedy [Undergraduate thesis]. Velika Gorica: University of Applied Sciences Velika Gorica; 2021 [cited 2025 February 13] Available at: https://urn.nsk.hr/urn:nbn:hr:246:021414

I. Mešić, "IT service management procesi i BMC Remedy", Undergraduate thesis, University of Applied Sciences Velika Gorica, Velika Gorica, 2021. Available at: https://urn.nsk.hr/urn:nbn:hr:246:021414

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Metadata
TitleIT service management procesi i BMC Remedy
AuthorIvan Mešić
MentorAntun Matija Filipović (mentor)
GranterUniversity of Applied Sciences Velika Gorica
Velika Gorica
Defense date and country2021-11-11, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Computing
Abstract
U današnje vrijeme IT tehnologije utječu na razne poslovne okvire i omogućuje nam postizanje boljih karakteristika organizacije naspram ostalih konkurenata. Upravljanje procesima objašnjava kakvu odgovornost imaju organizacije i menadžeri kako bi ispravno donijeli odluku koja može financijski i strateški utjecati na daljnji razvoj organizacije. Implementacija ITIL metode koja je jedna od najbolje uređene praske za vođenja IT-a opisuje maksimalnu sposobnost organizacije da pruži vrhunsku isporuku usluge koje mogu zadovoljiti sve korisnikove zahtjeve i prohtjeve.
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:246:021414
Study programmeTitle: Computer Systems Maintenance
Study programme type: professional
Study level: undergraduate
Academic / professional title: prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka informacijske tehnologije (prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka informacijske tehnologije)
Type of resourceText
File originReformatted digital
Access conditionsClosed access
Terms of useLicence In copyright icon
Created on2025-02-05 09:53:52